Oral-Conscious Sedation in Albany, NY

Yesterday I visited the office for the final procedure of my implant, "journey."  I arrived early, took a seat in the waiting area and my name was called almost immediately.  I was escorted to the procedure room by a bright, cheerful nurse, who explained what would be happening this visit.  I mentioned that I am an anxious person and I was calmed by their understanding of my anxiety,  Their confidence assured me that this procedure would get done, that day.  As a person who has struggled with anxiety and suffered from crippling panic attacks for decades, it was significant to feel that confidence from them.  I had a very real concern that I would have a panic attack which would prevent the completion of the procedure that visit.  As I reclined in the procedure room a second nurse, just as warm and upbeat as the first, entered the room, as well as the Doctor, and the procedure commenced. I can only estimate, heaven knows I'm no oral surgeon, that roughly 90% through the procedure, I felt my anxiety take hold and take over my body.  Panic attacks are pretty paralyzing by nature and mine happen to be extremely physical.  First I feel light headed, then all color leaves my face, then I break out in a full body sweat, followed by visible chills. The instant the color left my face, the doctor and nurses took action.  The procedure was stopped.  I was feeling helpless, scared, embarrassed, and guilty that I was taking time from these individuals and waiting patients.  Then the swift, expert caregiving began. An ice pack was applied to the back of my neck, then another was applied to my forehead. (it's worth mentioning, an ice pack without a hand to hold it rarely stays. So I was single handedly monopolizing one nurse, who was kind enough to hold the ice pack against my head) I was given constant compassionate reassurance by the nurses and doctor that everything was alright. I was gently instructed to breathe slowly through my nose.  My condition was not improving significantly, so a nurse handed me a cup of apple juice and encouraged me to sip.  Slowly I sat up and not long after I felt my physically symptomatic panic take over, again.  I gave only the slightest indication I was going down-hill and one of the two nurses reclined the chair I was in again.  An I.V. was quickly and skillfully placed and fluids were administered.  At this point I had two ice packs (one nurses' hand), oxygen and an I.V.  A precarious position to be in for an individual deep into a panic attack. Some time passed and I was soothed by the cool collected casual conversation of the two attending nurses. The doctor said that he only had one quick thing to do before my procedure was completed, and I was happy to get that quick step over and done right then. The doctor took maybe 30 seconds to complete that last step and then that was done.  Unfortunately, my anxiety was not.  There was nothing more that could be done for my body to improve my condition. I needed something that cannot be packaged or sterilized, something that brings comfort to the soul... and that something was being in the presence of two of the most warm, caring, down to earth, hilarious, professional women I've ever had the pleasure of almost losing consciousness around. Brittany and Kaylee were a dream. Their lighthearted conversation distracted my anxious brain and their attentiveness to my condition made me feel safe.  At no point did I feel rushed or that I was an inconvenience of any kind, something that, sadly, is incredibly rare in a medical practice.  These two women are incredible, compassionate caregivers. They are a joy to be around. True treasures. I cannot possibly express my gratitude for the care and reassurance that I received from Brittany and Kaylee, but I thought I'd do my best to try.

K.N. Google

Absolutely 100% ! A plus. 4.0. On every level. Dr. Diego Miron and associate professionals and complete Staff! And a big thank you for my Dentist Dr Walsh #1 for the referral!

T.W. Google

The entire experience was excellent, all staff and Dr Delgado were the most professional I've ever met. They are the best!

L.R. Google

Very friendly staff. Strongly recommended 👍👍👍

B.S. Google

I’m incredibly thankful for Dr. Miron and his team for taking me in. I was in a lot of pain due to my wisdom teeth and they removed them that week. Great communication and professionalism, and they were very kind. Hope to be back to get further work done.

C.D. Google